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FAQs

Got a question? We’re here to answer! If you don’t see your question here, drop us a line and we’ll do all we can to help.

Technical

A bleed area is essentially waste material that will be cut off during the finishing process. When you’re creating a label design that will be cut to size, it’s important to keep bleed in mind. 

Since there is always a degree of movement when cutting, it’s best to create 3mm bleed on all edges. This will help ensure that your labels have clean, crisp edges. If you don’t supply bleed, there may be white lines around the edge of your label when we cut it.

CMYK is the standard colour model used for printed media. This colour process uses cyan, magenta, yellow, and black inks to produce a wide range of colours. However, it’s important to note that designs exported in RGB colours will appear different when printed in CMYK. This is because RGB colours are often more vibrant and energetic than those that can be reproduced in CMYK.

As a result, if you’re looking for an exact match between your digital design and the final printed product, it’s best to use CMYK colours from the start.

DPI, or dots per inch, is a measure of printing resolution. 300 dpi is the minimum acceptable quality for printed images, any lower and the image will suffer from pixilation and poor overall quality.

When printing an image at 300 dpi, each dot is incredibly small and imperceptible to the human eye, but together they create a high-quality image. This standard has been established to ensure that printed material looks its best, and anything lower than 300 dpi simply doesn’t cut it.

Small font sizes can be tricky to work with. If they’re not kept in register, they can look messy and be hard to read. We recommend using a semi-bold font if you have to use smaller text, to help keep it as legible as possible.

Remember, the smaller the text, the harder it is to keep everything looking neat and tidy. So be careful when using small font sizes – for small-format work we recommend no smaller than 5pts.

As any printer will tell you, there is always a small degree of movement when printing and cutting a job. This is why it is recommended that your ‘safe area’ is at least 2-3mm from the edge of your cut line.

Borders too close to the edge of your design may look uneven when the job is cut due to slight movements as the material is fed through the finisher. So, if you want your borders to look crisp and even, make sure to give them some space!

General

This depends on your intended application and the aesthetic appeal you are looking for in terms of the quality of the finish. Paper stickers can fulfil a wide range of uses, but can be vulnerable to damage in harsh conditions, whilst polypropylene stickers are much more durable and suited to a wider range of applications.

For more information, please see our Materials page.

Labels of certain dimensions that fall below a specific quantity threshold will be sent to you as trimmed label sheets. Orders of larger dimensions/quantities will be sent to you as label rolls. 

We will email your proof to you within 24 hours (Monday-Friday), starting from the time we receive your artwork. Once approved, your order will be queued for production.

If you would like to make any changes to your artwork, please contact us at your earliest convenience to avoid any delays to production.

All orders are subject to a 3-5 day processing time, however most orders are dispatched within 24 hours of artwork approval.

Please understand that once we have dispatched your order, we have no control over delivery times. Unfortunately, delivery dates are not guaranteed but are estimates. We cannot offer refunds in the event of your delivery being delayed.

Your approval to print your job is final. It is your responsibility to ensure that there are no errors within your artwork. What appears on the proof is what will be printed. We do not proofread your artwork, therefore any oversights that require your job to be reprinted will be done at your expense.

Absolutely! With our advanced print and cut technology, we can produce just about any shape and size you can imagine. For more information, please email info@dinoprint.co.uk.

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